Troubleshooting

Fix: Add / fix the TV guide (EPG) source

If your channels play but the TV guide is empty or shows the wrong times, the EPG (electronic programme guide) source or its timezone offset is the usual cause. 4KUSATV includes a full EPG; the fix is almost always in the player, not the subscription.

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Empty guide

In the player, force an EPG refresh (IPTV Smarters: Settings → EPG → refresh; TiviMate: playlist → EPG → update).
→ The guide fills in within a minute or two.
If still empty
Check the player is using the playlist's built-in EPG (Xtream Codes) rather than a blank custom URL.
→ Programme data appears.

Prefer to be walked through one check at a time? The guided version below covers the same steps and works without JavaScript.

Guided check 1 of 2

Do this: In the player, force an EPG refresh (IPTV Smarters: Settings → EPG → refresh; TiviMate: playlist → EPG → update).

Expected: The guide fills in within a minute or two.

Guide is shifted by hours

In the player's EPG settings, set the time offset / timezone to your local zone (and check daylight-saving).
→ Programme start times line up with what is actually on.

Prices are the schedule approved by this site's owner; device and player facts are verified against official documentation. Last checked: 2026-09-15.